How can we help?
SonarPilot turns your real-estate calls into organized contacts, properties, tasks, and meetings. Find quick answers below, or send us a request and we'll get back to you.
Quick help
The things people ask about most.
Importing recordings
Drop in a call recording, audio file, or transcript — SonarPilot handles the rest.
What gets extracted
Contacts, properties and deals, follow-up tasks, and proposed meetings — automatically.
Your data & security
Encrypted in transit and at rest, account-scoped, and never used to train AI models.
Account & billing
Questions about getting started, your plan, or deleting data? Just ask below.
Common questions
Tap a question to expand.
What can I import into SonarPilot?
You can import call recordings, audio files, and transcripts. SonarPilot transcribes the audio (if needed) and analyzes it to pull out structured information. It works with recordings or text transcripts — no special format required.
What does SonarPilot pull out of a call?
From each recording or transcript, SonarPilot extracts and organizes:
- Contacts — names, phone numbers, email addresses, and roles;
- Properties and deals — addresses, budgets, price points, and deal stage;
- Follow-up tasks — action items and due dates;
- Meetings — proposed dates, times, and descriptions.
Automated extraction may contain errors, so it's worth a quick review before you rely on it.
Do I need consent to record a call?
Yes. You are responsible for recording lawfully. Illinois is an "all-party consent" state under the Illinois Eavesdropping Act, which generally requires the consent of all parties before a private conversation is recorded, and other states and countries have their own rules. SonarPilot does not record calls for you — by importing a recording you confirm you obtained any consents required by law. See our Privacy Policy for details.
How is my data protected?
We use encryption of data in transit and at rest, access controls, and account-scoped data isolation. We do not sell your personal information and we do not use your content to train general-purpose AI models. Third-party transcription and language-model providers process your content only to provide the service and aren't permitted to use it for their own purposes. More detail is in our Privacy Policy.
How do I delete a recording or my account?
You can delete individual recordings, transcripts, and extracted records at any time from within the app. To delete your entire account or request a data export, send a request using the form below or email us directly and we'll take care of it.
How do I get started?
Send us a note using the form below (or the "Start free" button on the homepage) with your name and brokerage, and we'll get you set up. No credit card required — SonarPilot works with your existing recordings or transcripts.
Submit a support request
Fill this out and your email app will open with everything ready to send.
Reach us directly
Email: mjsullivan0910@gmail.com
We're a small team and read every message — expect a reply within 1–2 business days.